We start with a detailed consultation to understand your needs and objectives.
You have the opportunity to meet and vet the partner or associate level consultant(s) who will be working hands-on on your project.
Based on our consultation and alignment, we provide a transparent proposal of our consultant or team, timeline, and costs.
At the end of the engagement, we conduct a thorough review and gather your feedback to ensure your complete satisfaction.
We work closely with your team or embedded within it, maintaining open communication and ensuring you are always in control.
For industry clients, we waive the first two weeks of service fees to ensure alignment and satisfaction with our consultant’s performance.
Our consultants will never leave you mid-project. We will even support you ad-hoc after our engagement has ended if needed.
If our delivery does not meet expectations, we’ll fix it or refund the cost if we can’t.
Our end-game is customer satisfaction. We’re open to modifying just about anything as long as it’s feasible, is ethical, and makes sense.
In addition to direct client engagements, we also collaborate with professional services
companies and software vendors. We provide the same high level of service and expertise,
subcontracting our skilled professionals to enhance your client offerings. Even in these
arrangements, we remain loyal to our end client, committed to delivering the results we
promised. Our goal is to support your success and ensure the completion of every engagement
to the highest standards. Partner with us at Nnavia and experience a consulting approach that
is fair, transparent, and truly focused on your success.